A Preview Course on Collaborative Knowledge Services

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A Preview Course on Collaborative Knowledge Services

Course Details

Cost

FREE

Upcoming Schedule

  • On demand

Course Provider

Canvas Network online courses
The Canvas Network sets itself apart from other education providers by making learning current and directly relevant to you. For example, the network uses the AMC hit TV series "The Walking Dead" to teach lessons in survival, science and society. Looking to advance your business career even further? Learn from knowledgeable professors like Kirk O. Hanson. Hanson has 23 years of experience teaching business ethics and is the executive director for the Markkula Center for Applied Ethics at S...
The Canvas Network sets itself apart from other education providers by making learning current and directly relevant to you. For example, the network uses the AMC hit TV series "The Walking Dead" to teach lessons in survival, science and society. Looking to advance your business career even further? Learn from knowledgeable professors like Kirk O. Hanson. Hanson has 23 years of experience teaching business ethics and is the executive director for the Markkula Center for Applied Ethics at Santa Clara University. Learn about large events like the Olympics with professor Mark Wilson, who has visited eight world's fairs and two Olympics. The Canvas Network leaves behind the “one-size-fits-all” approach to online learning and offers classes taught by outstanding professors with course material that is made relevant to today's society.

Provider Subject Specialization
Education
Business & Management
10 reviews

Course Description

This is a preview – a glimpse – into Collaborative Knowledge Services, a critical component of the knowledge disciplines. Why a preview into knowledge services? As we learn from Ed Hoffman, PhD, a long-time IKNS instructor, and Chief Knowledge Officer for NASA, knowledge services are how we, as leaders, help organizations and networks share and produce knowledge to achieve performance and impact. Why collaborative knowledge services? Knowledge services cannot be technology, data or content alone. It’s about humans coming together. No one person, no one organization, no one institution, no one nation can know it all. In the end, it's all about how we come together. We contend that convening collaboration is the single most important leadership skill of our time. With this preview, we invite you into the “community of conveners.”

Objectives

Course participants will learn about:

  • Business goals for knowledge services
  • Difference...

This is a preview – a glimpse – into Collaborative Knowledge Services, a critical component of the knowledge disciplines. Why a preview into knowledge services? As we learn from Ed Hoffman, PhD, a long-time IKNS instructor, and Chief Knowledge Officer for NASA, knowledge services are how we, as leaders, help organizations and networks share and produce knowledge to achieve performance and impact. Why collaborative knowledge services? Knowledge services cannot be technology, data or content alone. It’s about humans coming together. No one person, no one organization, no one institution, no one nation can know it all. In the end, it's all about how we come together. We contend that convening collaboration is the single most important leadership skill of our time. With this preview, we invite you into the “community of conveners.”

Objectives

Course participants will learn about:

  • Business goals for knowledge services
  • Difference between information management and collaboration, as ways of classifying two types of knowledge services.
  • Collaborative knowledge services 1: How “lessons learned” are part of a class of knowledge elicitation approaches, and how knowledge practitioners design those elicitation approaches.
  • Collaborative knowledge services 2: How “communities of practice” require design, and what factors should go into designing communities of practice.
  • Collaborative knowledge services 3: How “storytelling” is a unique approach to activating tacit knowledge, and how to structure and orient stories.

Target Audience: Managers.


Course is offered by Columbia University.

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