How to Talk to Carol: Developing Workplace Social Skills

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How to Talk to Carol: Developing Workplace Social Skills

Course Details

Cost

FREE

Upcoming Schedule

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Course Provider

Canvas Network online courses
The Canvas Network sets itself apart from other education providers by making learning current and directly relevant to you. For example, the network uses the AMC hit TV series "The Walking Dead" to teach lessons in survival, science and society. Looking to advance your business career even further? Learn from knowledgeable professors like Kirk O. Hanson. Hanson has 23 years of experience teaching business ethics and is the executive director for the Markkula Center for Applied Ethics at S...
The Canvas Network sets itself apart from other education providers by making learning current and directly relevant to you. For example, the network uses the AMC hit TV series "The Walking Dead" to teach lessons in survival, science and society. Looking to advance your business career even further? Learn from knowledgeable professors like Kirk O. Hanson. Hanson has 23 years of experience teaching business ethics and is the executive director for the Markkula Center for Applied Ethics at Santa Clara University. Learn about large events like the Olympics with professor Mark Wilson, who has visited eight world's fairs and two Olympics. The Canvas Network leaves behind the “one-size-fits-all” approach to online learning and offers classes taught by outstanding professors with course material that is made relevant to today's society.

Provider Subject Specialization
Education
Business & Management
10 reviews

Course Description

Employees in today's fast-paced business environment are being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constant need for productive teamwork and interpersonal relationship building. This course focuses on heightening learners’ awareness of workplace social skills, and adding new interpersonal skills, with the end result of becoming a more competent communicator overall. This self-reflective and immediately useful course will ask you to consider yourself and your coworkers in illuminating new ways.

Objectives

Upon completing this course, students should be able to:

  • Effectively communicate across teams, grade/salary levels, and generations to achieve organizational goals.
  • Define the roles that self-concept, perception, defensive/supportive communication, active listening, assertiveness, and conflict play in everyday communication...

Employees in today's fast-paced business environment are being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constant need for productive teamwork and interpersonal relationship building. This course focuses on heightening learners’ awareness of workplace social skills, and adding new interpersonal skills, with the end result of becoming a more competent communicator overall. This self-reflective and immediately useful course will ask you to consider yourself and your coworkers in illuminating new ways.

Objectives

Upon completing this course, students should be able to:

  • Effectively communicate across teams, grade/salary levels, and generations to achieve organizational goals.
  • Define the roles that self-concept, perception, defensive/supportive communication, active listening, assertiveness, and conflict play in everyday communication.
  • Analyze the impact of verbal and nonverbal communication in workplace interaction, and utilize strong, positive, interactive communication skills.
  • Utilize modern communication style-indicator techniques to enhance workplace relationships, such as SCARF, DiSC, and NeuroLeadership.
  • Define "emotional intelligence" and identify its uses in the workplace.

Target Audience: The primary audience for this course are continuing education learners, or lifelong learners. Individuals in any discipline who work with other humans in social workplace environments in either the public or private sector will benefit from coursework, as well as those interested in better communicating with coworkers, or understanding coworkers’ styles of social interaction.


Course is offered by Oregon State University.

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