Operations Management

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9/10 stars
based on  48 reviews
Provided by:
Cost FREE
Start Date On demand

Course Details

Cost

FREE

Upcoming Schedule

  • On demand

Course Provider

edX online courses
Harvard University, the Massachusetts Institute of Technology, and the University of California, Berkeley, are just some of the schools that you have at your fingertips with edX. Through massive open online courses (MOOCs) from the world's best universities, you can develop your knowledge in literature, math, history, food and nutrition, and more. These online classes are taught by highly-regarded experts in the field. If you take a class on computer science through Harvard, you may be tau...
Harvard University, the Massachusetts Institute of Technology, and the University of California, Berkeley, are just some of the schools that you have at your fingertips with edX. Through massive open online courses (MOOCs) from the world's best universities, you can develop your knowledge in literature, math, history, food and nutrition, and more. These online classes are taught by highly-regarded experts in the field. If you take a class on computer science through Harvard, you may be taught by David J. Malan, a senior lecturer on computer science at Harvard University for the School of Engineering and Applied Sciences. But there's not just one professor - you have access to the entire teaching staff, allowing you to receive feedback on assignments straight from the experts. Pursue a Verified Certificate to document your achievements and use your coursework for job and school applications, promotions, and more. EdX also works with top universities to conduct research, allowing them to learn more about learning. Using their findings, edX is able to provide students with the best and most effective courses, constantly enhancing the student experience.

Provider Subject Specialization
Sciences & Technology
Business & Management
22043 reviews

Course Description

Have you ever wondered about the right methods to improve productivity, configure your supply chain or address the demand on hand?

In recent years, businesses have strived to improve productivity and quality, reduce costs and delivery times, and embrace flexibility and innovation. These strategies are part of the Operations Management (OM) activities that service and manufacturing organizations engage in. 

Operations Management helps you to understand the role of OM in a firm and to develop abilities to structure and solve operations related problems. The course will empower you with skills to address important aspects of business operations including capacity, productivity, quality, and supply chain.

You will understand how operations in an organization are configured and factors that can potentially drive the complexity of managing such operations. We will also introduce concepts like estimating capacity, identifying ...

Have you ever wondered about the right methods to improve productivity, configure your supply chain or address the demand on hand?

In recent years, businesses have strived to improve productivity and quality, reduce costs and delivery times, and embrace flexibility and innovation. These strategies are part of the Operations Management (OM) activities that service and manufacturing organizations engage in. 

Operations Management helps you to understand the role of OM in a firm and to develop abilities to structure and solve operations related problems. The course will empower you with skills to address important aspects of business operations including capacity, productivity, quality, and supply chain.

You will understand how operations in an organization are configured and factors that can potentially drive the complexity of managing such operations. We will also introduce concepts like estimating capacity, identifying bottlenecks, and de-bottlenecking.

Throughout the course, you will join us in discussions on productivity improvement methods, development of quality assurance systems and configuration of supply chains.

The course will equip you with the right tools, techniques and skills to estimate, compute, analyze and configure key elements of operations management.

Reviews 9/10 stars
48 Reviews for Operations Management

Ratings details

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Rankings are based on a provider's overall CourseTalk score, which takes into account both average rating and number of ratings. Stars round to the nearest half.

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Joël Neveu profile image
Joël Neveu profile image

Joël Neveu

10/10 starsCompleted
1 year, 7 months ago
Immense cours, à la fois large et profond, couvrant aussi bien des sujets liés à la production industrielle qu'au domaine des services, sujets qui ont tendance à s'imbriquer dans les entreprises du monde actuel. Quelques problèmes auxquels je n'aurais pas pensé comme pouvoir calculer et mieux gérer la longueur d'une file d'attente sont abordés. Quelques notions de statistiques sont à réviser comme la distribution d'une loi normale, rien de bien méchant. Une attention particulière a été accordée à la prise en compte dans la gestion des opérations du thème sensible du développement durable. Si comme moi vous ne maîtrisez pas la compréhension orale de l'anglais mais que vous le lisez sans difficultés, les transcriptions des vidéos permettent de lire le texte avant de regarder la vidéo. Je remercie Monsieur Mahadevan de son talent et de son partage de savoir et j'ai d'ailleurs acheté son livre car je crois que j'y trouverai bien des lum... Immense cours, à la fois large et profond, couvrant aussi bien des sujets liés à la production industrielle qu'au domaine des services, sujets qui ont tendance à s'imbriquer dans les entreprises du monde actuel. Quelques problèmes auxquels je n'aurais pas pensé comme pouvoir calculer et mieux gérer la longueur d'une file d'attente sont abordés. Quelques notions de statistiques sont à réviser comme la distribution d'une loi normale, rien de bien méchant. Une attention particulière a été accordée à la prise en compte dans la gestion des opérations du thème sensible du développement durable. Si comme moi vous ne maîtrisez pas la compréhension orale de l'anglais mais que vous le lisez sans difficultés, les transcriptions des vidéos permettent de lire le texte avant de regarder la vidéo. Je remercie Monsieur Mahadevan de son talent et de son partage de savoir et j'ai d'ailleurs acheté son livre car je crois que j'y trouverai bien des lumières que je n'ai pas trouvé dans les livres professionnels français.
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chandrasekhar raju profile image
chandrasekhar raju profile image

chandrasekhar raju

10/10 starsCompleted
1 year, 9 months ago
I joined course very late and was worried, due to my age ( 58) whether I would be able to finish it due to my extreme work pressure. however, Prof. Mahadevan's lectures made me sit late night and early morning and motivated me to complete well in advance. great experience. thanks to the couse designers too.
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Fernando Llanos profile image
Fernando Llanos profile image

Fernando Llanos

9/10 starsCompleted
1 year, 9 months ago
Participating in this course was a great experience. The teaching methodology was very friendly, including exercises, quetions for each chapter and each module (week). I love it
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Jugal shah profile image
Jugal shah profile image

Jugal shah

9/10 starsTaking Now
1 year, 10 months ago
I wish to either talk or chat with any one the applicant who has opted for such courses or any course relate to supply chain management. This I wish to do, as to understand the entire process starting from filing the application uptil getting a valuable certificate from the institute like IIMB, Havard...
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José Ernesto Cuéllar Matamoros profile image
José Ernesto Cuéllar Matamoros profile image

José Ernesto Cuéllar Matamoros

8/10 starsCompleted
2 years ago
I have been a student with EDX for more than 1 year, almost 2 years. this was an excellent course. It filled my expectations. The Indian Institute of Business Managment at Bangalore is a very good school. It has taught me a lot. Specially this course about Operations Managment. I´m in charge of planning, building and start with the operations of an Industrial facility here at El Salvador that will give disabled people sustainable jobs, this course was excellent
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Erik Damgaard profile image
Erik Damgaard profile image

Erik Damgaard

10/10 starsCompleted
2 years ago
I found the content very usefull for my current work. New ideas and a very logical and intuitive way of explain the concepts was used. The material is very usefull to elaborate and develop on for future use. Thanks for a good course.
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Abdirman Ahmed Abdalla profile image
Abdirman Ahmed Abdalla profile image

Abdirman Ahmed Abdalla

10/10 starsTaking Now
2 years ago
I think for given me well training course in operation mngt so I would like to be an excellent in this course
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Miranda Voss profile image
Miranda Voss profile image

Miranda Voss

8/10 starsCompleted
2 years, 1 month ago
An excellent introduction to the tools of operations management for curious novices. Good balance between manufacturing and service industry perspectives.
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Onaibe Lawrence profile image
Onaibe Lawrence profile image

Onaibe Lawrence

10/10 starsCompleted
2 years, 1 month ago
I just completed the five modules of this course - Operational Management, and the content of the course is amazing,it drives the solution home to the problem in any organization in plain terms, easy to understand, follow, assimilate and apply. So far, the little i have been able to implement have been so gracefully yielding results already with the easy to apply methods as thought in the course. The instructor has been quiet explanatory in his video teachings which i find very educative and easy going. To the provider, the whole flow of the teachings in batches and separate modules has been really easy to follow and understand the basic ideas of this course. Thank you so very much for these wealth of knowledge.
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Alok Singh profile image
Alok Singh profile image

Alok Singh

8/10 starsTaking Now
2 years, 8 months ago
I found this training module very relevant to work position. So hope to growth in he near future. Good and qualified instructors with clear communication.I am really very happy and satisfied for taking up this course. It's is really relevant for me and for my future career.
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Noah Mulikita profile image
Noah Mulikita profile image

Noah Mulikita

8/10 starsCompleted
2 years, 8 months ago
The course content was good but I think a little bit more practical examples should be included. Graded assignment's questions be more elaborated,the instructor was good because I didn't have an idea about operations management,today I feel Ican run any business successfully.
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kazumba Christian Muleba profile image
kazumba Christian Muleba profile image

kazumba Christian Muleba

10/10 starsCompleted
2 years, 8 months ago
Hello there, I am really very happy and satisfied for taking up this cours. It's is really relevant for me and for my future career. My thanking to the instructor and to Edx for providing to me this cours. Many many thanks and best Regards.
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Shakti Goyal profile image
Shakti Goyal profile image

Shakti Goyal

10/10 starsCompleted
2 years, 9 months ago
I found this course very relevant and meaningful in day-2-day operations and it certainly increase my understanding about operation management. This course is crafted and conducted in a beautiful and professional way. My sincere thanks to edX team and Professor Mahadevan. I already recommend this course to my several colleagues. Thanks and Regards , Shakti Goyal
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Toan Le Ngoc profile image
Toan Le Ngoc profile image

Toan Le Ngoc

8/10 starsTaking Now
2 years, 9 months ago
Hi all, This course makes me more confident in work. Tks
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MAHENDRAN M profile image
MAHENDRAN M profile image

MAHENDRAN M

10/10 starsCompleted
2 years, 9 months ago
IT GIVES ME GOOD UNDERSTANDING IN OPERATION MANAGEMENT. AND I AM SO HAPPY AND SATISFIED WITH CONTENT THAT PROVIDED AND TEACHING METHODS. MY SUGGESTION IS NEED MORE REAL TIME EXAMPLES
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student profile image
student profile image

student

9/10 starsCompleted
2 years, 9 months ago
Have worked in the operations department for about 2 years but have never come across the information and knowledge of operations management like I have learnt through taking this course. This course has taught me a lot about operation management and i am very grateful to have participated in this program.
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Amadou Bailo Bah profile image
Amadou Bailo Bah profile image

Amadou Bailo Bah

10/10 starsCompleted
2 years, 11 months ago
I found this training module very relevant to work position. So hope to growth in he near future. Good and qualified instructors with clear communication. This training platform is very adequate for working people too. This website has very useful training modules for capacity building.
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Yanamandra Ramakrishna profile image
Yanamandra Ramakrishna profile image

Yanamandra Ramakrishna

10/10 starsTaking Now
2 years, 11 months ago
Its a well-structured course with logical sequencing of content and explanation. The explanation of Prof. Mahadevan is crystal clear and highly informative. I have been teaching Operations Management in various B-Schools for the past 20 years. But, still I have been learning from this course.
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David Calton profile image
David Calton profile image

David Calton

10/10 starsCompleted
3 years ago
Great course, thanks for offering it, and for letting me audit for free. I was considering taking this course at a university, covered extremely complicated topics in an understandable way, allowing me to verify my understanding, understand that there is very complicated mathematics possible, but save that for later need be! Great appreciation!
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Surendra Kulkarni profile image
Surendra Kulkarni profile image

Surendra Kulkarni

10/10 starsCompleted
3 years, 5 months ago
Course Content was excellent with examples which can be co-related easily. I liked the teach style of Mr. Mahadevan, it was very nice. Every point in the course is relevant to the Industry and can be implemented easily
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Student profile image
Student profile image

Student

10/10 starsTaking Now
3 years, 6 months ago
Excellent Course ! , Relevant for people working in Operations Management area. Thank you. The course content is very good.........................................
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Ram Narayan M profile image
Ram Narayan M profile image

Ram Narayan M

10/10 starsCompleted
3 years, 6 months ago
Couldn't ask for a better teacher to teach me management related doubts and clarifications. He is knowleadgable and dedicated. I prefer him to take and form operations management -II. It was a pleasure taught by you sir. Thank You.
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Siddharth Arora profile image
Siddharth Arora profile image

Siddharth Arora

9/10 starsCompleted
3 years, 6 months ago
1. Course Content was good,it was crisp with examples . 2. Mr. Mahadevan,I really liked your teaching methodology as it was very nicely connected with live examples. 3. Each and every Information of the course was relevant to the Industry and access to everything was good .
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Ankit Khandelwal profile image
Ankit Khandelwal profile image

Ankit Khandelwal

10/10 starsCompleted
3 years, 6 months ago
It was a comprehensive and prolific course on Operations Management taught by an eminent faculty Professor B.Mahadevan. It really helped a lot in gaining knowledge of the subject as well as it's application in real scenarios. I am thankful to edx for providing opportunity to enhance our knowledge and career prospects by providing such courses.
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Joyeeta Routh profile image
Joyeeta Routh profile image

Joyeeta Routh

10/10 starsCompleted
3 years, 6 months ago
Very good course - it is very relevant to today's work place, examples & videos are useful. Prof. Mahadevan taught us in very simple language as well. We should have more such short courses on Management Topics.
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Jyothis Jacob profile image
Jyothis Jacob profile image

Jyothis Jacob

8/10 starsCompleted
3 years, 6 months ago
Wonderful course, Happy that I took it. Looking forward for some more such courses by Prof. Mahadevan, such a wonderful teacher he is. Thank you so much.
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Ahou Viviane BEKANTI profile image
Ahou Viviane BEKANTI profile image

Ahou Viviane BEKANTI

10/10 starsCompleted
3 years, 6 months ago
I would like to thank the whole team for this excellent course about "Operations Management". I have learnt a lot and surely this course will help me in my daily operations. Thanks again!
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Bharathi BK profile image
Bharathi BK profile image

Bharathi BK

10/10 starsCompleted
3 years, 6 months ago
We are extremely happy to learn OP mgmt from eminent professor Mahadeven Sir. It exceeded my expectation. Brilliant team work and thanks a ton to Mahadevan sir.
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terrence gorah profile image
terrence gorah profile image

terrence gorah

10/10 starsCompleted
3 years, 6 months ago
one of the best courses that I have taken from course content to delivery. surpassed all my expectations. Prof Mahadevan is the best. if there should be any other related courses taught by the good Prof, I would sign up immediately with no hesitation. Simply Amazing.
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Student profile image
Student profile image

Student

10/10 starsCompleted
3 years, 6 months ago
Excellent course, I really learnt a lot.. It helped me to identify issues within the organization I work and ways that I could suggests for improvement. The instructor presented the course content very well. I really enjoyed it.
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Rating Details


  • 5 stars
  • 4 stars
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  • 1 stars
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Rankings are based on a provider's overall CourseTalk score, which takes into account both average rating and number of ratings. Stars round to the nearest half.