Human Resources (HR)

Examine human resources from a modern perspective. This course covers all thesteps from staff recruitment to retention.

During this course you can take a step by step journey into the core HumanResource functions of an organisation, through this you will develop a broadunderstanding of the key areas such as recruitment, training & development andperformance management. The course has a consistent theme being technology andthe significant impact it has on the way we manage people today.

What will I learn?

• Identify how HR has evolved over the last century
• Gain an understanding of current and emerging issues in HR such as:
• Workplace stress and bullying
• The implications of IT, email and the internet
• Flexible work arrangement & virtual work teams
• Develop a broad understanding of the recruitment process from the planning stages to how to retain your recruits. You will also gain insight into how to apply HR techniques such as:
• Using social media to recruit staff
• Using behavioural interviewing techniques
• How to screen potential job candidates
• Identify the role of training and development in an organisation and explore modern approaches to workplace learning.
• Develop a broad understanding of the role of performance management. In particular:
• Tools and techniques you can use to help you manage staff
• How to conduct performance reviews
• Managing the use of social media in the workplace