Negotiation and Conflict Resolution
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Course Details
Cost
FREE
Upcoming Schedule
- In Session
Course Provider
Open2Study online courses
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through interactive videos, quizzes...
Open2Study offers a way to learn about a wide variety of subjects from some of
the best institutions. Explore the origins of crime with Griffith University,
learn how to paint and draw from instructors at Abu Dhabi University or
discover the world of music at James Cook University. Whether you love to
travel the world or are the CEO of your own company, Open2Study offers free,
high-quality education. Every course has its own classroom where you can learn
through interactive videos, quizzes and collaboration with fellow classmates.
Learning a new subject takes only four weeks, so you can try one or try them
all. The online classes are taught by leading industry professionals so that
you're getting the most up-to-date information possible. If a subject piques
your interest, look into an accredited degree from one of many universities
that Open2Study partners with and take free courses related to that topic. New
content is constantly being added to Open2Study to provide a unique learning
experience for everyone.
Provider Subject Specialization
Humanities
Sciences & Technology
Course Description
Understand the theory and practice of negotiation and conflict resolution to
build a practical framework.
Whether you realise it or not, you negotiate and resolve conflict every day.
This course introduces you to a way of thinking about Negotiation and Conflict
Resolution that will give you renewed confidence.
This course provides you with an introduction to negotiation and conflict
resolution from both an academic perspective and also from a practical or
‘skills’ based perspective. There are discussion boards which give you an
opportunity to delve deeper into the issues with other people taking the
course and also assessment items for you to undertake to help you recall key
points along the way and to reinforce the learning. You will also receive some
practical tips – negotiation ‘do’s and don’ts’, so you can continue to build
on your skills in negotiation and conflict resolution after the course is
complete.
...
Understand the theory and practice of negotiation and conflict resolution to
build a practical framework.
Whether you realise it or not, you negotiate and resolve conflict every day.
This course introduces you to a way of thinking about Negotiation and Conflict
Resolution that will give you renewed confidence.
This course provides you with an introduction to negotiation and conflict
resolution from both an academic perspective and also from a practical or
‘skills’ based perspective. There are discussion boards which give you an
opportunity to delve deeper into the issues with other people taking the
course and also assessment items for you to undertake to help you recall key
points along the way and to reinforce the learning. You will also receive some
practical tips – negotiation ‘do’s and don’ts’, so you can continue to build
on your skills in negotiation and conflict resolution after the course is
complete.
#### What will I learn?
* Recognise cognitive heuristics that lead to poor negotiation decisions
* Identify a range of negotiation strategies and the consequences of only using a single strategy across different contexts
* Label different phases of a negotiation and learn what to do in each phase
* Understand how the skills and strategies can be applied to common workplace scenarios
* Explore different explanations for the origins of human conflict
* Understand a general framework for analysing and resolving conflict
* Describe a set of common communication skills and how they apply
* Bridge the gap between ‘knowing’ and ‘doing’ so that you can put the skills into practice in your own life.
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- 2 reviews
- 2 completed
4 years, 4 months ago
Clear explanations by the instructor, with ample examples to better understand the material. It is an excellent introductory course about negotiation and conflict resolution in both personal and work sphere.
It's format is: each course is four weeks, each week: watch a video, answer one multiple-choice question, rinse, repeat until you have watched 10 videos (about an hour total) from that week and then you can do the assessment. Assessments open each week and close at the end of the four week period of the course.